Delivery Information

All of our glass art is carefully packed and shipped via USPS Priority Mail within 1 week of placing your order. (Custom requests and beaded necklaces can take up to 2 weeks to ship.) Need it even faster? Please contact us for expedited shipping options.

If your order arrives damaged, just send the broken piece back to us and we will gladly replace it. (In the event of breakage, please contact us immediately, as no replacements will be authorized after 48 hours from time of delivery.)

Due to the personal and customized nature of our artwork, we do not accept returns. We may, however, consider exchanges and/or grant store credit.

Your order is important to us, so please feel free to contact us with any questions or concerns you may have. Thank you!

© 2020 Family Tree Glass. All Rights Reserved.